Effective Communication Skills

Effective Communication Skills 2

KITI Location

Course Objectives

Upon the completion of this course, the participant will be able to:

  • Know the communication process and recognition.
  • Know communication barriers
  • Understand effective listening
  • Understand effective communication in business
  • Understand group networking, written communications, emails, and telephone calls
  • Understand some modern communication models

Course Outlines

PART I

  • The communication process
  • Non-Verbal communication Body Language
  • Communication in the organization
  • Communication barriers
  • NLP communication model
  • Representational Systems

PART II

  • Effective listening
  • Roadblocks to communication
  • Listening to emotions
  • Asking effective questions
  • Lessons from Jack Welch

Part III:

  • Effective communication in business
  • Using telephones in the office
  • Personal introduction
  • Group networking
  • Using the email
  • Written communication
  • General review

Who Should Attend?

Any person who works in a managerial position, offices, and receptions can attend this course

Course Price :
KITI : 2,500 SR
Hotel : 3,000 SR

Course Duration : 5 Days